Shimano STEPS Error Code E020 (Battery ↔ Drive Unit Communication): Meaning + Fix Checklist
TL;DR E020 = A communication error between the battery and drive unit was detected. Official next step: Check that the cable between drive unit and battery is properly connected. If it persists, consult a dealer/agency. Quick fix (safe DIY first) Power off and remove the battery (if removable), then re-seat it firmly and latch it….
